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FAQ

Find answers to common questions about our products, production process, expert team, and sizing guidance.
What makes Wyde Footwear different from other shoes? Plus

We craft functional footwear that respects human anatomy and foot function while meeting the demands of modern life. Each of our shoes features a wide, foot-shaped toe box for optimal big-toe alignment, zero drop, and zero toe spring. We also design our shoes to allow unrestricted toe bending, ensuring natural movement.

These design principles are at the heart of our commitment to foot health, and we never compromise on them.

Where are Wyde shoes made? Plus

Our shoes are proudly crafted in Portugal, with the majority of our materials sourced from European suppliers. This approach not only supports quality and craftsmanship but also aligns with our values of sustainability and local production.

Why should I trust Wyde for my foot health needs? Plus

We are backed by a team of world-renowned foot health experts and physiotherapists who have educated thousands on optimal foot function, alignment, and mechanics. In addition to our in-house expertise, we partner with respected organizations like My Foot Function, ensuring each design reflects cutting-edge research and best practices.

We don’t just make shoes; we’re re-thinking footwear to support your body’s natural movement and well-being.

How do I know if Wyde shoes will fit my feet comfortably? Plus

We offer multiple ways to help you find your ideal fit. You can use our digital sizing tool, "Get Your Best Fit," on each product page or measure manually with a measuring tape.

When measuring yourself, note that the measurements provided reflect the insole size. We recommend leaving 0.3-1.0 cm of space in front of your toes, depending on your comfort preference.

What is Wyde’s return policy? Plus

We want you to be fully satisfied with your purchase with us. If you’re not completely happy, our full return and exchange policy can be found here.

For any questions, feel free to reach out to our team; we’re here to help ensure you have a great experience.

How do I enter a discount code? Plus

All discount or offer codes are entered into the final stage of the cart.

On mobile: The 'Discount Code' box is all the way at the bottom.

On desktop: The 'Discount Code' box is to the right.

I forgot to enter my discount code, what do I do? Plus

We are not able to retroactively apply discount codes, so please check that you have entered it correctly on the checkout page one extra time.